Ordering Information
How to OrderBy phone
 Operators are available to take your order between 9:00 A.M. - 5:00 P.M. Eastern Time, Monday through Friday. Phone orders must be prepaid by VISA or MasterCard. For more prompt service, please have your order and credit card available when you call. Please do not mail or fax a confirming order as it may create a duplication. (Contact Information) By fax
Please complete all order form information requested, and do not mail a confirming order. Your daytime phone number is important for contacting you if the fax transmission is not clear. Credit card information must accompany orders under $75. (Contact Information) By mail
Please complete all order form information requested. Shipping charges will be added to orders being billed. Your invoice will be mailed after your order has been shipped. Purchase orders are accepted.
If your order is less than $75, a check, money order, or credit card information must accompany it. Make checks payable to NAEYC (U.S. funds only). (Contact Information)
Shipping, Payment, and ReturnsShipping
Domestic orders: All domestic orders are shipped via United Parcel Service (UPS) or best method based on the shipping address. The following charges apply to prepaid and billed orders.
| Order Amount |
Add |
| Up to $20.00 |
$5.50 |
| $21.00-$40.00 |
$6.50 |
| $41.00-$60.00 |
$8.00 |
| $61.00-$80.00 |
$9.00 |
| $81.00-$100.00 |
$10.00 |
| Over $100.00 add 10% of total order |
International orders: Add 30% of the total order to cover shipping costs. Custom fees, duties, and other taxes levied by the country of destination are not covered by NAEYC and are the responsibility of the customer.Payment
Payment is accepted in U.S. funds only. Please make check payable to NAEYC. NAEYC also accepts VISA or MaterCard. Payment is due on receipt of your invoice. Invoices are mailed after orders have been shipped and actual shipping charges have been added. Receipts for prepayment accompany the order. Returns
If for any reason it is necessary to return materials to NAEYC, please contact our Resource Sales Department for return instructions to ensure accurate credit. Materials must be returned in original condition, so please pack carefully. Restocking fees may apply. (Note: Returns must be made within six months of purchase.)
Videos and audiotapes can be returned only if defective. Posters, Week of the Young Child materials, and brochures (unless shrink-wrapping is intact) may not be returned.
DiscountsBook Discounts
NAEYC is pleased to provide discounts based on quantity orders (of the same title) on all of our books: | 10-49 copies | 10% discount | | 50-99 copies | 20% discount | | 100 copies or more | 25% discount |
Poster discounts
The following discounts are available for our posters: | 5-24 posters | 10% discount | | 25-49 posters | 20% discount | | 50 posters or more | 25% discount |
Order FormPlease print out the order form, fill in the appropriate information, and mail or fax to NAEYC. Catalog Order Form ( 9 KB) Note: This form is in Adobe Portable Document Format (PDF). The Adobe Acrobat Reader is required in order to view this form. If you do not have the reader you may download it from the Adobe web site and install it using the included instructions. |
Contact InformationNational Association for the Education of Young Children
1509 16th Street, N.W.
Washington, DC 20036-1426
You may reach the Resource Sales Department by
phone: 202-232-8777 (ext. 2001), 800-424-2460 (ext. 2001), or 202-328-2604
Fax: 202-328-1846
e-mail: resource_sales@naeyc.org | 