"Most of us remember the frustration, anger, and despair we felt as Andrews or Jazmines flung chairs and toys and screamed invectives, ignoring our efforts to teach them. Nor can we forget our guilty joy on days when they didn't come to school. While it is not pleasant to be reminded of our failures, the pain is made worthwhile by the help offered in this down-to-earth book. New and experienced teachers alike will find it a great resource as they work to understand and cope with a child's challenging behavior. Read it and keep it handy."

— Barbara T. Bowman, Chief Officer, Office of Early Childhood Education, Chicago Public Schools