NAEYC believes high-performing organizations are inclusive and continually seek to be enriched and strengthened by the wisdom of diversity. The primary responsibility of NAEYC’s staff is to our members, customers, and others who use our services and products. We are committed to maintaining a high level of customer service, performance, and professional conduct at all times. We constantly strive to provide a high level of quality in the services and products we offer and consider ways to improve. Requests for information, services, and products must be promptly and accurately filled. If an error or problem occurs, we will do our best to resolve the matter as quickly and efficiently as possible.