Accreditation Portal for Early Learning Programs
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IMPORTANT NOTICE: The Accreditation Portal is experiencing a system wide outage. We apologize for the inconvenience and are working to resolve the issue as soon as possible.
Your Accreditation Portal is Ready for You
You spoke, we listened and made enhancements. Just like you, we are committed to continuous quality improvement and are excited to announce two major enhancements in response to your feedback.
1. Access the Portal
You can now log in and explore The Early Learning Program Accreditation Portal*. You’ll be able to access your basic program records, add more data, and move through the accreditation process at your own pace.
Log in to the Accreditation Portal
- User ID: the email address you have on file with NAEYC
- Password: select “forgot password” to reset and create a new password
*The Accreditation Portal does not impact portfolios. Continue to use the paper-based or electronic portfolio method that works for you.
View the Accreditation Portal Resources
2. Your Timeline is Now in Your Hands
You now are able to advance through the accreditation process at a pace that is right for you. You do not need to calculate cohort dates. Instead, you can advance anytime within the timeframe allotted for each step.
3. Accreditation Portal Technical Updates
Below is a list of errors you may have experienced in the portal and our suggestions.
Types of issues
Incorrect Email Notifications
If you received one of the following email notifications, please disregard as it is due to our technical difficulties:
- Enrollment withdrawn due to non payment
- Incorrect site visit window
Verification of Form Submissions
You may also check your program's dashboard in the portal for any updates. Please do not submit paper forms submission to NAEYC. Contact NAEYC if you are having difficulty accessing the accreditation portal.
Editing Permissions
Although each program may have five contacts listed, only the people listed as the primary and secondary have the ability to edit in the portal.
If there has been a change in the administrator’s information (i.e., name, email address, etc.) please fill out a program Self Report form to update our staff on this change.
Due to the high volume of form submissions, it may take up to three days to receive a confirmation email.
If you still have questions
NAEYC staff are working remotely at this time and can assist you during NAEYC’s regularly scheduled office hours.
Email - We recommend contacting us by email. Use one of the email address below to connect with NAEYC.
-
accreditation.information@naeyc.org - contact NAEYC about general questions on the accreditation process and clarification on assessment items and program specific questions.
-
portalsupport@naeyc.org - contact NAEYC about questions requarding the Accreditation Portal
We ask that when emailing, please provide the following information;
- Program Name
- NAEYC Program ID#
- Email used to login
- Brief description of issue
Phone - All incoming calls will be directed to voicemail, however staff are continuously checking voicemails and will return your call as soon as possible. To reach us by phone, call 800-424-2460.
We are currently experiencing an increase in call and email volume. Therefore, you may experience longer-than-average response times. For information and resources to help you navigate the portal click here.
Need Help with Accreditation?
Call: 1-800-424-2460, option 3. | Email: accreditation.information@naeyc.org
Share your feedback about NAEYC Accreditation and help us improve!
Submit feedback on the accreditation system.