Feedback on the Accreditation System

NAEYC Accreditation of Early Learning Programs is dedicated to operating an accreditation system that is reliable, collaborative, and responsive, with support for programs to provide high quality care for children. Feedback is key to quality improvement and maintaining the efforts of NAEYC to continually improve and strengthen the accreditation process for all stakeholders. As part of this collaborative process NAEYC welcomes your feedback and suggestions on all aspects of the accreditation process, as well as concerns related to currently accredited programs maintaining quality care, and misleading advertisements of NAEYC accreditation. Complete the following form and let us know how we can improve our process to optimize quality learning experiences for all children.

Name

Address

Please provide your mailing address to receive correspondence regarding your feedback.

Email Address

We may need to speak to you regarding your feedback.

Phone Number

What is the best time to contact you?

Please note, NAEYC hours of operation is from 9:00 am -5:00 pm eastern standard time.

What is your feedback regarding?

Accreditation Policies

Accreditation Process & Tools

NAEYC Assessors

Customer Service

NAEYC Standards

False Advertising

Feedback on an NAEYC Accredited Program

Other

Accreditation Policies

Please describe your specific feedback regarding the policy in as much detail as possible, including any NAEYC staff you may have spoken to, applicable dates, etc., Please also share the outcome or resolution you would like to occur.

Accreditation Process & Tools

Please describe your specific feedback regarding your experience working toward becoming NAEYC accredited or renewing your program’s accreditation. Provide details including the relevant tools and resources, and the outcome or resolution you would like to occur.

NAEYC Assessor

Please provide specific feedback including the name of the assessor you are reporting on, your program name and ID, applicable dates of communications, etc. Please also share the outcome or resolution you would like to occur.

Customer Service

Please describe your specific feedback regarding your recent customer service experience, including the NAEYC staff member you spoke to, applicable dates of communication, the reason you contacted NAEYC Accreditation of Early Learning Programs, etc. Please also include the outcome or resolution you would like to occur.

NAEYC Standards

Please describe your specific feedback regarding the 10 NAEYC Early Learning Program Standards and Criteria including assessment items, any NAEYC staff members you may have spoken to, dates of communications, etc., Please also include the outcome or resolution you would like to occur.

False Advertising

Please provide the name and address of the program that is falsely advertising NAEYC Accreditation including any pertinent details and web links regarding the advertisement. Also attach a copy of any available documentation of the misleading advertisement. Please note that submissions without any online or written proof of the false advertisement may not be able to be reviewed.

Concerns regarding currently accredited programs should include information that the program is not meeting or complying with the 10 NAEYC Early Learning Program Standards, or policies and procedures. Any concerns reviewed in this process will result in a review of the program’s accreditation status only. Incidents related to the wellbeing and safety of children or the regulation of the program should first be reported to the proper local licensing or regulatory authorities.

Program Name

Program Address

Specific Details of Concern

Please provide specific details, including dates, times, staff involved, classroom, age of child(ren).

Have you spoken to the program administration about your concerns?

Yes

No

Have you reported your concerns to the licensing/regulatory agency?

Yes

No

What is the outcome or resolution you would like to occur?

Other

Please describe your specific feedback in as much detail as possible. Include information related to NAEYC accreditation, staff members, and relevant information such as dates/times, communications, etc., Please also include the outcome or resolution you would like to occur.

Feedback on the Accreditation System

You are here